How do I update my billing method?


The account Owner can update the card on file from the Manage Billing button in their personal settings. Your payment details are stored safely in Stripe, not in Buildwise.

Here are the steps to follow:

1

Open your settings

Click your name in the top right corner, then click Settings.

Your name in the top right corner and the Settings option
2

Click "Manage Billing"

Click Manage Billing. You only see this button if you are the Owner of the account.

The Manage Billing button on your profile
3

Enter your email

The Stripe billing page opens. Enter the email you used to sign up for Buildwise and click Send. Stripe emails you a link to your billing portal.

The email field and Send button on the Stripe billing page
4

Update your card

Click the link in the email, then update your payment method in the billing portal.

Want to cancel instead? See How do I cancel my subscription?

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